Frequently Asked Questions
Common questions about working with us
Answers to the questions we hear most often about our process, pricing, timeline, and what to expect when booking photography or video production.
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We typically need 1-2 weeks notice for scheduling. If you have a rush project, contact us and we'll check availability. Larger projects work best with 3-4 weeks notice.
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Photography packages start from $485. Video production starts from $550 for 30-45 second videos. Pricing depends on project size, location, and requirements. We'll provide a detailed quote after the discovery call.
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All packages include pre-production planning, professional photography or video, post-production editing, and delivery of high-resolution files optimized for web and print. Files delivered within 5-7 business days via secure cloud storage.
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Yes. Most clients book both services together. This is usually the most cost-effective approach and ensures consistent visual style across all your content.
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We primarily serve South Coast NSW and Canberra ACT. This includes Nowra, Wollongong, Shoalhaven, Jervis Bay, and the greater Canberra region. We can accommodate projects outside this area—contact us to discuss.
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Yes, we're licensed for commercial drone operations. Drone photography is perfect for showing property context, aerial views, and site relationships. This can be added to most packages.
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We'll respond within 24 hours (weekdays) to book a 30-minute discovery call. We'll discuss your project brief, timeline, and goals, then send a detailed quote with pricing and deliverables.
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Most architectural and interior shoots take 2-4 hours depending on the size and complexity of the space. Accommodation properties usually need 3-5 hours. We plan each shot in advance to use time efficiently.
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High-resolution JPG files for photography, optimized for both web and print. Videos are delivered as MP4 files. If you need specific formats or sizes, let us know during the discovery call.
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We monitor weather closely and will reschedule if conditions aren't suitable for quality exterior shots. Our goal is content that showcases your work properly, so we won't compromise on quality.
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Yes. We coordinate with interior designers and stylists to ensure spaces are photo-ready. We can also provide basic styling guidance to highlight architectural features.
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We'll do our best. Contact us immediately and we'll check availability. Standard delivery is 5-7 business days. Rush delivery (2-3 business days) can be arranged for an additional fee when our schedule allows.
